Program Goals:
Certification is a significant achievement for the dealership
parts person. It demonstrates that the parts specialist and/or
parts manager has the additional knowledge, ability, and 
skills needed to improve customer satisfaction.
Certification can lead to a higher level of professionalism, increased
employee retention, and greater dealership profitability.
Certification can lead to improved customer satisfaction, a higher
level of professionalism, increased employee retention, and greater RV
Industry/Dealership profitability. The modern RV customer demands
professionalism in all aspects of the dealership experience and
recognizes certification programs as an indication of
professionalism.
Quick Links to Parts Certification Programs
- Parts
Manager/Parts Specialist
Parts Manager: All currently employed RV Parts
Managers, persons working in management and administration, and persons
currently working in the RV Industry/Dealership that have a minimum of
24 months work experience in retail RV parts or parts related industry
experience.
Parts Specialist: All currently employed RV Parts
Specialists, persons working in management and administration, and
persons currently working in the RV Industry/Dealership that have a
minimum of 12 months work experience in retail RV parts or parts related
industry experience.
Quick Links to Educational Products and
Resources
