Developed by RVIA and available exclusively through the RV
Learning Center, the course couples written material,
illustrations, audio, and video to enhance learning and the acquisition
of skills and knowledge. It comes complete with quizzes at the end of
each section. They are carefully designed to reinforce the material just
covered. Each quiz is instantly evaluated. You receive the information
you need to self-evaluate your work and assess your strengths and
weaknesses. The course is designed to take approximately 40 hours to
complete.
Sections include:
- Propane
- Electrical
- Plumbing
- Brakes
- Suspensions & Towing
- Appliances
- Generators
- Hydraulics
- Exterior / Interior
- Expandable Rooms
- Miscellaneous (Welding, Safety, Customer Care)
The multimedia elements mean a computer
with high-speed internet is necessary to access and complete the
course. Registration is $249 per technician and offers
the technician access to the course for 12 months (no
extensions). Quantity discounts are available when registering four
or more techs at one time. Fees associated with the RV Service
Technician Certification are not included in the course
registration fee.
The final 205 question practice exam tests the technician's
knowledge and skill in the duties and tasks of a RV technician
identified in the RV Service Technician DACUM (Job and Task Analysis).
The practice exam will sample the technician's knowledge of these areas
by requiring the technician to answer questions to demonstrate his/her
experience and expertise. While the practice exam is modeled
after the actual certification test, it does not provide questions from
the actual test.
Download the course registration form. For
more information, read the FAQ, e-mail info@rvda.org, or call the dealer
services hotline.
Registered and have your username and password? Click here to login, or Click here to watch a short informational
video with helpful hints on completing the course.
Certified technicians that complete the course
(achieve an 80% or higher score on the final practice test)
earn 40 hours of continuing education credit. Information about
recertification is available here.
Testimonials
"I found the course to be very
convenient. I could do it on just about any computer and
didn't have to go anywhere. I like the video demonstrations with the
appliances and equipment being shown. It's a 'must have' before
taking the certification test."
--Chad Depoy, Bluestar Camper Rental, Pekin, IN
""This is a great course for
the service technician that wants to advance himself through the
certification process. It is extremely easy to use and easily accessible
with Internet support."
--Tony Yerman, RV service consultant and course mentor, Cleveland,
OH
FRVTA's Distance Learning Network with
Technician Training and Certification Preparation
Download the registration form.
Optimized for group instruction with an onsite mentor,
FRVTA's Distance Learning Network (DLN)
offers a 40-hour RV Technician Certification Preparation
Course. Subscription to the online program includes unlimited
access by dealership staff to more than forty 60-minute training
sessions, reviews, and test preparation sections. Learners may
access the instructional content at any time, whenever and wherever they
have a computer with high-speed Internet, and as directed by their
supervisors or mentors. Participating dealers may purchase
RVIA's service textbooks at a substantial discount. The service
textbooks support the program by providing technicians with
a print-based reference tool. The textbooks are an important
resource for technicians participating in the training.
Watch snips from some of the training
sessions. The DLN was developed with the help of experienced RV
professionals, and adult education experts at the RV Training
Institute at Florida Gateway College. FRVTA and the RV Training
Institute provides dealers' mentors with best practices and support.
A subscription is $995 per dealership location. The
12-month term runs August 1 - July 31; a
dealership may subscribe at any time during the term. Download the registration form.
For more information, call 386-754-4285, or go to https://www.fgc.edu/academics/occupational-programs/rv-institute/.
Click Here for more information about the other
training available on the Distance Learning Network.
Testimonials
"It is not unusual to find our service
writers, wash boy and a few salespeople also sitting in on the classes.
We have posted signs that our service department closes at 4:00 PM on
Wednesdays for technician training. We have yet to experience a
dissatisfied customer by doing this. As a member of the RV Industry,
there is no doubt that this program is what we have needed for many
years."
Sherry Perkins, Tri-Am RV Center, Inc., Ocala, FL
“….The benefits of this
Distance Learning Network training are amazing! In our third year it
continues to improve productivity, lower our operational costs, and
supports our belief in lifelong learning. Many thanks to the visionaries
at FRVTA, to RVIA for the great curriculum, and to the participants and
supporters.”
--Rick Horsey, Parkview RV Center, Smyrna, DE
Certified Technicians Improve Your
Bottom Line
In a recent survey of more than 600 dealers,
80 percent report that certified RV service technicians make them more
money than non-certified techs. And 75 percent of those same dealers
believe certified techs perform better quality work than their
non-certified counterparts. Click Here for information about
certification.
"Our certified technicians handle the
more complicated jobs. We also expect them to assist some of the techs
who may not have the same knowledge as them."
--Brian Sanders, vice president, Bus Supply Company, McComb, MS
We advertise that we employ certified
technicians. It helps us explain and justify the rates we charge for
labor."
--Gary Kraemer, sales manager, Webster City RV, Webster City,
IA
