Technicians can prepare for certification
with individual self-study online training.
Currently courses are available to help technicians prepare for the
Registered Technician and Certified Technician tests. By the end of
2013, courses for all seven sections of the RV Service Technician
Career Ladder are expected to be available. The courses,
described below, help ensure that technicians preparing to
take an exam are even more equipped for success than ever before.
Developed by RVIA, the courses are available exclusively from the
The training provided in the seven courses is based on
the DACUM Chart Job and Task Analysis—the document that outlines
all the Duties, Tasks, and Steps an RV Technician is expected to know.
The DACUM is also known as the RV Service Technician Standard and is
further broken down to align with the levels of the RV Career Ladder. Go
to www.rvtechnician.com for
complete details on the Career Ladder, the DACUM, and technician
Download the enrollment form, or call RVDA at
703-591-7130 for more information and to register by phone.
COURSE CODE A— $89
In this course technicians gain a level of proficiency in
several core knowledge areas:
Propane: how propane
is stored in the RV, how it’s delivered to appliances, and the
materials and safety devices employed to ensure its safe and efficient
the fundamentals of electricity, including Ohm’s law manipulation,
electrical diagram interpretation, and the use of basic test
fire, life, and safety information is explained, along with instructions
for routine care and cleaning of interior services.
systems, pre-delivery inspection, and understanding the importance of
customer relations make up the Technical section of the course.
COURSE CODE B—$249
Appropriate for Registered Technicians, this course offers
training for the traditional, comprehensive path to
certification—the ‘left’ side of the Career Ladder.
Within the nine sections of the course, technicians receive training
power sources, wiring, and inspection and testing.
Brakes, Suspension, and
water, waste water, and propane piping.
conditioning, water heaters, furnaces, refrigerators, and
and control and components.
components and controls and maintenance and troubleshooting.
body, roof, and slideouts.
COURSE CODES: C1, C2, C3, C4, C5 — $69 PER
The specialty or ‘right' side of the Career Ladder breaks
testing into individual specialties. Each course prepares a technician
to be tested and certified in one of five areas of
C4. Electrical Systems
FRVTA's Distance Learning Network with
Technician Training and Certification Preparation
Download the registration form.
Optimized for group instruction with an
onsite mentor, FRVTA's Distance Learning
Network (DLN) offers a 40-hour RV Technician Certification
Preparation Course. Subscription to the online program includes
unlimited access by dealership staff to more than forty 60-minute
training sessions, reviews, and test preparation sections. Learners
may access the instructional content at any time, whenever and wherever
they have a computer with high-speed Internet, and as directed by
their supervisors or mentors. Participating dealers may
purchase RVIA's service textbooks at a substantial discount. The service
textbooks support the program by providing technicians with
a print-based reference tool. The textbooks are an important
resource for technicians participating in the training.
Watch snips from some of the training
sessions. The DLN was developed with the help of experienced RV
professionals, and adult education experts at the RV Training
Institute at Florida Gateway College. FRVTA and the RV Training
Institute provides dealers' mentors with best practices and support.
A subscription is $995 per dealership location. The
12-month term runs August 1 - July 31; a
dealership may subscribe at any time during the term. For more
information, call 386-754-4285, or go to https://www.fgc.edu/academics/occupational-programs/rv-institute/.
Click Here for more information about the other
training available on the Distance Learning Network.
"It is not unusual to find our service
writers, wash boy and a few salespeople also sitting in on the classes.
We have posted signs that our service department closes at 4:00 PM on
Wednesdays for technician training. We have yet to experience a
dissatisfied customer by doing this. As a member of the RV Industry,
there is no doubt that this program is what we have needed for many
Sherry Perkins, Tri-Am RV Center, Inc., Ocala, FL
“….The benefits of this
Distance Learning Network training are amazing! In our third year it
continues to improve productivity, lower our operational costs, and
supports our belief in lifelong learning. Many thanks to the visionaries
at FRVTA, to RVIA for the great curriculum, and to the participants and
--Rick Horsey, Parkview RV Center, Smyrna, DE
Certified Technicians Improve Your
In a recent survey of more than 600 dealers,
80 percent report that certified RV service technicians make them more
money than non-certified techs. And 75 percent of those same dealers
believe certified techs perform better quality work than their
non-certified counterparts. Click Here for information about
"Our certified technicians handle the
more complicated jobs. We also expect them to assist some of the techs
who may not have the same knowledge as them."
--Brian Sanders, vice president, Bus Supply Company, McComb, MS
We advertise that we employ certified
technicians. It helps us explain and justify the rates we charge for
--Gary Kraemer, sales manager, Webster City RV, Webster City,