Inventory Control in the Parts Department
RV distributors and suppliers are dependent
upon the dealer community for the distribution of parts and accessories.
Based on this fact, programs for monitoring and maintaining dealership
parts and accessories inventories should protect the equities of both
the dealer and the distributor/supplier.Win-win solutions ultimately
mean better service for the customer, which translates into increased
sales. Continue...
Inventory Receiving
Receiving merchandise is an important non-selling
function of any store. The receiving activity is concerned with accurate
receipt and checking of merchandise, and also with proper handling of
the records for merchandise. Continue...
Upselling is Everywhere
In these challenging economic times, having an RV consumer in the
dealership is sometimes a luxury - and employees must maximize the
potential. Thus, the art of upselling comes into play. Many who read
this may consider it in some instances too pushy or aggressive for the
RV customer. Clearly, it is ultimately an art form. When done correctly,
your customer won't feel pushed into any decisions. Continue...
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Articles for Parts Managers and Parts Personnel
