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GE Capital, Protective, and Bank of the West Support the RV
Dealers International Convention/Expo as Partners
RVDA proudly announces that GE Capital Commercial Distribution Finance, Protective Life Corporation’s Asset
Protection segment, and Bank of the West are Partners for the 2013
RV Dealers International Convention/Expo, Sept. 30 - Oct. 4, at the Rio
All-Suite Hotel & Casino in Las Vegas. The conference remains
affordable with an advance registration rate of $549 for members and a
lower rate of $449 for additional registrants from the same dealership.
RVDA also offers special registration payment plans, including
an easy-pay plan of three payments for
members and the ability to lock in early bird savings for additional
employees with one paid convention registration.
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Ross Shafer to Keynote at 2013 RV Dealers
Convention/Expo
Popular author, tv personality and business expert Ross Shafer will give
a keynote address at the Opening General Session of the RV Dealers
International Convention/Expo on Wednesday, Oct. 2, in Las Vegas at the
Rio All-Suites Hotel & Casino. He'll share his "customer empathy"
model for meeting the consumer's need for immediate gratification and
building customer loyalty in the process. Go to our main Convention/Expo page for more information.
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Register Today for Free Webinar: How to Manage
the ADA and Employee Leave Laws
Certified labor/employment law specialists Andy Tanick and Alec
Beck, partners at the Minneapolis office of the national firm of Ford
& Harrison, will lead a lively discussion of how employers can deal
with employees who are unable, or perhaps just unwilling, to work.
During the free webinar on June 20, Andy and Alec will help
participants navigate through the maze of legal requirements and
restrictions posed by these laws, in order to reduce the risk for costly
legal claims. Learn more and register.
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Health, HR, and Environmental Regulations
Education Available Through an RV Learning Center/KPA Partnership
Strategic alliance expands the ability of the RV Learning
Center to offer dealership focused education. Webinars are held
most Thursday's at 12pm ET. Click Here for more info.
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Archived Webinars Available for Playback
Recent online learning events are available for
playback here on our webinar series page. The format is
generally a 60 minute event with a 40-45 minute presentation and a 15-20
minute question/answer session. Download slides and play the webcast at
a convenient time.
Recent Topics:
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HR Compliance
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Managing Millennials
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Health Care Reform
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Appointment Selling
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Marketing Mojo
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F&I Compliance
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Learning Center Campaign Closes in on Goal
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The RV Learning Center is Within Striking
Distance of its 2013 Fundraising Goal
Can you help? Donate online, here,
or print a donor
form and mail it in. There are multiple ways to structure your gift
whether it is a one-time donation or a contribution over time. Support
learning for your staff and for our industry. Click here
for a list of current contributors.
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Readiness Tests Help Assess
Preparedness for Certification
The RV Learning Center's online tests help dealers identify
employees training needs and their preparedness for
certification. Click
Here for information.
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Learn How You Can Empower Your
Workforce and Your Business
Watch this new video to find out how.
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Updated RV Learning Center Video Explains RV Technician
Certification Prep Course
An updated four-minute online video explores options for
training to get technicians certified and focuses on the RV Technician
Certification Prep course. To view the video, click here. Information about RV service technician
certification is available at www.rvtechnician.com.
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RV Service Technicians
Click
Here for information on certification, recertification, and
training programs. Information specific to service writers and
managers is found here.
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Parts Department Employees
Certification is one indicator of an employee's
professionalism. Click Here to learn how you can earn a
certification.
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Education Resources
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Find Training Resources With the New RV Learning
Center Flipbook
Browse the resource
catalog.
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Video previews the RV Learning Center's Products
& Services
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| RV Learning Guides - Help Your Employees Deliver a
Superior Customer Experience |

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The RV Learning Center offers learning guides for
training and preparing RV parts and service personnel for certification.
Click Here for information.
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Revised RV Service Textbooks Available
Book series helps certification candidates prepare for the
industry's new RV Service Technician Certification program. Order online or download an order form.
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| Train Your Technicians with Convenient,
Cost-Effective Online Learning |
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Two programs available in convenient, cost-effective online
formats. Both prepare and assess a technician's readiness for
certification. Click Here for details.
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What can you do to help assure you have a skilled and
motivated workforce? Jeff Pastore believes it's through training and
certification. Click
Here to learn more.
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Give your technicians and
service personnel up to date industry news and product
information among other valuable resources with the RV Technician, an
online bi-monthly magazine designed for with the service department in
mind. Subscribe today!
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Find Training for Your Employees with the RV
Training Calendar
Use the the RV Training Calendar to find training
events and online courses. Click
Here to access this free industry resource.
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