Created for the people who are the 'face' of your dealership


The Learning Center offers five certification programs. The credentials are designed to recognize individuals employed in the RV industry that demonstrate a thorough knowledge of their jobs and a commitment to professionalism. The Learning Center partnered with The Ohio State University's Center for Education and Training for Employment to develop Certifications, Competency Profiles, and instructional materials in the following areas:

  1. Service Manager
  2. Service Writer/Advisor
  3. Warranty Administrator
  4. Parts Manager
  5. Parts Specialist

Parts Specialist, Service Writer/Advisor, and Warranty Administrator certifications are appropriate for individuals currently employed in the industry with at least one year of service, parts, warranty department, or related industry experience.

Management-level parts and service personnel with at least two years work experience in RV service, parts, or related industry, and possess the necessary supervisory and budget planning knowledge, are eligible for the Parts Manager and Service Manager certifications.

Application Fees

  1. Service Manager - $249
  2. Service Writer/Advisor - $199
  3. Warranty Administrator - $199
  4. Parts Manager - $249
  5. Parts Specialist - $199
How to Prepare
Certification includes a rigorous testing process that ensures dealers that certified staff are knowledgeable in their field according to industry standards, and displayed in each position's Competency Profile. Review the Certification FAQ. Questions and answers regarding the application and testing process as well as test results are located within the FAQ sheet.

Resources to prepare working professionals for certification:
  • RV Industry Training Calendar offers information about classroom and online training programs available throughout North America.
  • Learning Guides complement existing in-house training programs. RV industry trainers will often use the Guides as supporting materials.
  • Online Readiness Tests or pre-assessments help individuals assess their job knowledge and preparedness for certification. 
  • Training programs offered by Florida RV Trade Association’s Distance Learning Network. The online training program offers instructional content for almost every position at an RV dealership.
  • Manufacturer, supplier, distributor, and professional RV industry trainers help certification candidates build on their base of on-the-job experience with formal, structured training.
  • RV Dealers International Convention/Expo. The annual event offers over 20 hours of timely education workshops.
RV Dealer Debbie Brunoforte,
Little Dealer, Little Prices:

'The Value of Certification to a Dealership'

Related Information

  • Service Management 

    Certification programs for RV service managers, service writer/advisors, and warranty administrators.
  • Society of Certified RV Professionals 

    The Society is open to credentialed RV professionals, and those that support them including dealer owners, dealership staff, and those offering financial and other support.
  • Readiness Tests 

    Candidates can gauge their preparedness for certification using these 15-20 minute tests.
View all

Certification Applications

View or print applications

Change printer settings to print b/w

Competency Profiles

  • Service Managers
  • Service Writers/Advisors
  • Parts Managers
  • Parts Specialists
  • Warranty Administrators
  • Change printer settings to print b/w
  • Certification Brochure

    View or print 2 page 11x 17 pdf

    Change printer settings to print b/w